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Shipping Policy

Last updated: 11/2/2026

Copper Hill Guns (“we,” “us,” or “our”) is committed to shipping every order in full compliance with federal, state, and local laws. Please read this policy carefully before placing an order. By placing an order, you agree to the terms below.

1. Where We Ship

We ship only to addresses within the contiguous (lower 48) United States, excluding California.

We do not ship to:

  • California
  • Alaska or Hawaii
  • U.S. territories and possessions (including Puerto Rico, Guam, and the U.S. Virgin Islands)
  • APO/FPO/DPO military addresses
  • International destinations
  • PO Boxes (for firearms, ammunition, and any item requiring an adult signature)

Orders placed with a shipping destination outside our service area will be cancelled and refunded.

2. Compliance With State and Local Laws

All shipments must comply with the laws and regulations of the destination state, county, and municipality. It is the customer’s responsibility to know and follow the laws of their jurisdiction before ordering. We reserve the right to refuse, delay, or cancel any order that we believe may violate applicable law, regardless of whether the order has already been accepted or paid for.

Certain products, including some firearms, magazines, ammunition, knives, and accessories, are restricted or prohibited in some states and localities. Restrictions may depend on capacity, features, caliber, or type. We maintain a list of restricted products by state and will not ship restricted items to those locations.

Some products carry shipping restrictions for certain states. These come from the distributor that ships the item, and we pass them on. Products in our catalog currently carry restrictions for: California, Colorado, Delaware, Illinois, New Jersey, New York, Oregon, Rhode Island, South Carolina, Washington, Guam, Puerto Rico, and the U.S. Virgin Islands. A restriction on one product does not mean everything is restricted in that state. Where a product is restricted for your state, the product page says so before you add it to your cart, and checkout will not accept the order.

3. Firearms: FFL Transfers Only

We do not ship firearms directly to customers. All firearms must be shipped to a Federal Firearms License (FFL) dealer who will complete the transfer to you.

How it works:

  1. Choose your FFL. Select a licensed FFL dealer in your state (or the state where you are legally permitted to receive the firearm) at checkout. Many local gun shops, pawn shops, and sporting goods stores serve as transfer dealers.
  2. Send us a copy of the FFL. The receiving dealer must provide a current, signed copy of their FFL to us. You may ask your dealer to email it directly to Help@CopperHillGuns.com, or you may upload it during checkout. We verify every license before shipping.
  3. We ship to the dealer. Once your payment clears and the FFL is verified, we ship your firearm to the dealer by a carrier authorized to transport firearms.
  4. Complete the transfer. When the firearm arrives, the dealer will contact you. You must complete ATF Form 4473 and pass a background check (NICS or state equivalent) in person, and you must satisfy any waiting periods or additional requirements of your state.

Important notes:

  • Customers are responsible for arranging, and paying any fees charged by, the receiving FFL dealer. Transfer fees vary and are set by the dealer, not by us.
  • We are not responsible if your FFL dealer declines the transfer, closes, or fails to provide valid paperwork. Please confirm with your dealer before ordering that they will accept the transfer.
  • The firearm will not be released to you if you fail the background check or are otherwise prohibited from possessing firearms under federal, state, or local law. In that event, a return and refund are subject to our Refund and Returns Policy, including any restocking fees.
  • Firearms are shipped only to FFL dealers located in states we serve (see Section 1).
  • All firearm shipments require an adult signature (21+) upon delivery, and the FFL or an authorized representative must receive the package.

4. Ammunition

Ammunition is shipped only to customers in states and localities where it is legal to do so, and only to non-PO Box street addresses.

  • An adult signature (21+ or the legal age in your state) is required upon delivery.
  • By ordering, you confirm that you meet the minimum legal age and are legally permitted to purchase and possess ammunition where you live.
  • Some states require ammunition to be shipped to a licensed dealer or prohibit direct-to-consumer shipments. We will comply with those requirements, which may include shipping to an FFL or ammunition vendor. [Insert details of any states you handle this way.]
  • Ammunition is classified as a hazardous material and may be subject to carrier-specific surcharges and packaging requirements. Hazmat fees, where applicable, are shown at checkout.
  • Ammunition orders may be split across multiple shipments.

5. Restricted and Age-Restricted Items

Some non-firearm products (for example, knives, magazines, suppressor-related accessories, or certain optics) are subject to age, state, or local restrictions. We will not ship these items to locations where they are prohibited. If an item in your order is restricted at your destination, we will contact you to remove it, or cancel the order and refund the affected item.

We may require proof of age and identity before shipping any age-restricted item.

6. Order Processing

  • Orders are typically processed within 2 business days of payment and any required verification (such as FFL receipt).
  • Processing time may be longer for firearm orders while we verify FFL documents, and during high-volume periods.
  • We may contact you to verify your identity, age, shipping address, or the destination FFL. Orders may be held or cancelled if verification cannot be completed.

7. Shipping Methods and Carriers

We ship via carriers and services that are legally permitted for the item being shipped. Under federal law, handguns generally cannot be shipped through the U.S. Postal Service by non-licensees, and carriers have their own firearm-shipping rules. We select the carrier and service level for each order and may change carriers as needed to comply with the law.

Shipping is free on every order. For a firearm, that means shipping to your dealer; your dealer sets their own transfer fee.

8. Delivery Times

Estimated delivery times are provided at checkout and are estimates, not guarantees. Delays can result from carrier issues, weather, holidays, FFL availability, or required verification. We are not responsible for carrier delays.

9. Signature Requirements

  • Firearms: adult signature required; delivered only to a licensed FFL.
  • Ammunition and other restricted items: adult signature required (21+ or as required by law).
  • Packages that cannot be delivered because no qualified adult is available may be returned to us. Return shipping and restocking fees may apply.

10. Address Accuracy

Please make sure your shipping address and your FFL dealer’s information are complete and correct. We are not responsible for orders delayed, lost, or returned because of incorrect or incomplete information. Re-shipping fees may apply.

11. Damaged, Lost, or Missing Packages

Inspect your package on delivery. If it appears damaged, note it with the carrier and contact us within 5 days at Help@CopperHillGuns.com. For firearms, the receiving FFL should inspect the shipment before accepting it. For lost shipments, we will work with the carrier to investigate. Please contact us if your order has not arrived within 5 business days of the expected delivery date.

12. Order Cancellations and Refusals

We reserve the right to cancel or refuse any order if:

  • The destination is outside our service area
  • Shipping would violate any federal, state, or local law
  • The FFL dealer is invalid, expired, or does not respond
  • We are unable to verify the customer’s age or identity
  • The customer or FFL fails to complete required paperwork or a background check

If we cancel an order, payment will be refunded to your original payment method, less any non-refundable fees as described in our Refund and Returns Policy.

13. Customer Responsibility

By placing an order, you represent and warrant that:

  • You are of legal age to purchase the items ordered
  • You are not prohibited by law from purchasing or possessing the items
  • The products are legal to own and receive at your location
  • The information you provide is accurate and complete

We are not liable for any loss or consequence arising from a customer’s failure to follow applicable laws.

14. Changes to This Policy

We may update this Shipping Policy at any time. The version posted on our website at the time of your order applies to that order.

15. Contact Us

Questions about shipping? Contact us:

Copper Hill Guns
Help@CopperHillGuns.com